FAQs

We accept all major credit and debit cards, Amex, Apple Pay, Google Pay, and other secure payment methods.

Depending on the status of your order, it may be possible to cancel the order.

Currently, we only offer shipping within Europe. However, if you're outside of Europe, feel free to contact us, and we’ll do our best to accommodate your request.

Delivery times depend on the shipping method you choose and available stock. Typically, orders are processed within 1-2 business days and delivered within 3-7 business days for domestic orders. Delivery times may vary based on your location and the carrier.

Yes, once your order has been shipped, you will receive an email with a tracking number that you can use to track your package.

Yes, we use industry-standard encryption to protect your personal information and ensure your shopping experience is secure.

We want to make sure you love what you buy! We offer returns for 14 days on all eligible items. Items must be unopened with all tags attached. Free for Italy. You can check our Return Policy

Please contact us info@monastero.co

info@monastero.co

Returns are free within Italy.